You’re in good company
Discover what makes SmarterU the top-choice LMS directly from organizations that use it around the globe.
It's been an awesome, awesome experience over the last 2 years ... The Admin Services team demonstrates to me that, even if I am one of thousands of clients, I'm getting a very personal experience, as if I was the only client. I don't think that I can say that I've ever had a similar experience with other providers.
It's really top-notch!
"Reliable system and great customer service."
"The SmarterU staff were incredibly knowledgeable and easy to work with during the implementation process. They knew exactly how to customize the system so it would work perfectly with our unique training needs. Our Implementation was very organized and efficient.
The SmarterU Academy provided us with all the information we needed to drive us forward quickly and efficiently. The support website is very well organized and can address any questions that may come up while administering the tool."
"Getting started with the platform has been a very easy process."
"SmarterU is great for the ease of use, responsiveness of customer service if there is an issue, and suggestions are implemented proving that they actually listen to the users."
"The customer service is amazing, and people that we have dealt with have been very accommodating."
"Very quick responses and friendly service. The tools are excellent and are constantly evolving."
"I enjoy using SmarterU because of the customer service and implementation experience."
"It has been a great system for us, but most especially the customer service."
"Awesome job. Thank you sincerely for your efforts. You pack a one-two punch… POW!"
"Very good, and constantly improving; provides excellent support."
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"It was very clear, looking at the system, that it was one that could grow with us, based on the tiers and numbers of users ... Knowing that things like OttoLearn were available as potential future additions — it was certainly easier to keep it all in-house and under one umbrella, one relationship. And of course the expertise of Flare Learning really does give a 360 solution "
"The system is very easy to use, for both students and administrators, and you continue to improve it on a regular basis. The SmarterU customer service staff has always been extremely helpful. Most recently, I contacted the sales department with a nonstandard request. It too was met with an open, positive attitude toward working with us to find a solution.
This continues to be a first-rate experience"
"We enjoy using the SmarterU LMS, but the key difference in our minds is the teamwork and partnership we have with SmarterU, which makes all the difference in the world. We recommend SmarterU and Neovation to anyone wanting to have an LMS provided by a company that respects you and treats you as family and not a customer."
"The system is great! The training program to onboard — great!"
"SmarterU's team helped us get live quickly and effectively. A year after going live on the platform, I can confidently say that the SmarterU service is enabling us to deliver on our 2-year education roadmap ahead of schedule!"
"It is easy to make changes to your content as your content evolves."
"Thank you all so much for an outstanding year of innovation, partnership, and support. SmarterU’s quality product and dedicated service has taken our company to a new level, and we’re certainly the better for it."
"Your IT support staff have been outstanding! Customer service is always top notch at SmarterU. I actually DID recommend SmarterU to another organization at a conference recently, as they are looking to host their courses online."
"The customer service that SmarterU provides has been excellent. When the system doesn't meet our needs, SmarterU listens to us and provides solutions."
"While I don't think SmarterU is perfect, I do think it is great! Support gets a 10 for sure."
"You guys have a great graphic design team. Really cool what they come up with."
"A valuable tool to share consistent information with staff and franchise owners for training and information. It is easy to use for both admin and user."
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"The support staff is great! I love the chat feature. Someone is always quick to respond."
"Great product! Very helpful with demo and setup."
"SmarterU is very smooth. The system doesn't crash. We can rely on it."
"SmarterU is an excellent platform managed by excellent people who are always looking for ways to make it better still. They're much more attentive to feature requests than most providers!"
"Thanks very much to you and your team for consistently responding to and resolving our issues quickly, and for continually growing and improving the user experience. We absolutely made the right choice when we decided to work with you!"
"I recently was looking for a new LMS. After sharing my wish list with Chris Wood he was able to show me how SmarterU could meet all of my needs. Our results for engagement since then have been amazing!"
"We are happy to have selected SmarterU as our LMS. It offers a wide range of features to meet our organization’s needs. As our training program continues to grow, I’m confident SmarterU will provide the functionality and flexibility needed to expand our offerings.
I also appreciate that the support team is quick to respond to my questions with answers and solutions."
"The new administrator view design is beautiful and functional. Second, shout-out to the SmarterU team! They’ve been diligent, kind, timely, and thorough with every support ticket we've thrown their way."
"SmarterU makes the training convenient for the student, and keeping a record or certification is easy to process for the admin."
"SmarterU is great and easy to work with! They are constantly updating their software to keep up to date with technology, making our 'University' look fresh and exciting each time our users login."
"The platform is ideal for a small college like us — meets our needs and support is great. The support we receive is beyond amazing. 10+++++."
"We have been using the LMS for a number of years and appreciate the product/support and team members. In manufacturing, it is hard to find an LMS that addresses a team that may not have access to computers. SmarterU has addressed a lot of our needs."
"Thanks again for your help!! I appreciate knowing that you all are always right there to help. I have always raved about your responsiveness, and I'm happy to work with you!"
"The platform is easy to use, and customer service is excellent — they provide us options that suit our learning needs!"
"I've always been impressed with SmarterU's helpful staff and software."
"I am truly impressed and grateful for the level of service that the SmarterU team provides — so quick to respond to our questions and provide us with solid solutions."
Want a closer look at how we help with training?
Read our success stories for a detailed look at why our clients love SmarterU LMS and talk to one of our learning solutions experts today.
"Great product, great customer support!"
"As an LMS it's AWESOME. Our expectations were well set up front."
"It is a economical solution for training tracking needs."
"I want to thank you for being simply the BEST supplier I've ever worked with."
"SmarterU has allowed us to provide our customers with the best learner experience possible. Over the years using SmarterU, with their help we have been able to grow our business, increase our training options, and provide a seamless experience to our customers.
The support team is always willing to go above and beyond to resolve any issues that we may have. They even help our clients directly when need be. I cannot say enough positive things about the entire SmarterU team!"
"I cannot tell you how pleased we are with the system for our internal use. The learning plans are fantastic and for the first time in a very long time we have a handle on our internal training and records! The automation of it all was more than I dreamed of.
Additionally, your support team is great and as a business, very responsive to customer’s needs."
"The software is responsive and reliable just like the people who support it!"
"Everything is going great with SmarterU. We appreciate the service."
"The level of attention, support and willingness to engage has been really good!"
"Prompt and flexible service. Dev team rocks! Best design team around!"
"These guys have been great to work with! Actually exceeded my expectations with their personalized service. They have a great team and great product! I would definitely recommend their business to anyone who is looking for an online training company."
"SmarterU’s comprehensive training for admin users has given me a solid foundation to perform my day-to-day LMS tasks with confidence. When there’s a tricky situation that I can’t figure out on my own by using their extremely detailed help center, I know that I’m only one message away from receiving direct assistance from one of their amazing support staff, who are always happy to help and explain the solution.
I love working with the system and love more that I feel supported when I run into something I haven’t done before."
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"I enjoy using SmarterU because it has helped us scale our training to help more of our clients."
"This process has been so easy, and we’re so excited that we’re looking for more money in our budget to get more course work done."
"Thanks for all your patience and tutorials and expertise over the last year or so. It’s been a big learning curve for us here, and you folks have all been great to work with."
"SmarterU is a great program that does a lot to support our operator training program."
"Great service, great people, great products!"
"Your team is always super helpful when we need assistance to ensure excellent learning outcomes."
"SmarterU is easy to use and navigate."
"I have worked with many other Learning Management Systems and have never used one that is so user friendly. In addition to the ease of use, the support you offer is amazing as well!"
"You are all great! Always there when I need a fix or an answer to my questions. You are always improving SmarterU to make my life easier. Thank you."
"The staff at SmarterU are knowledgeable, talented and helpful and we really enjoy working with Taylor Mymko who is creative, resourceful and supportive."
"The LMS is intuitive, user-friendly, and a breeze to develop, assign, and track everything! It's great to have all of the tools you need in one place."
"Neovation has been exceptionally responsive and supportive. While the platform and functions are already strong, Neovation doesn't stand still. The team actively solicits feedback, goes over and above to address any concerns, and takes all feature requests to heart.
I have already recommended SmarterU LMS to others and I'm sure to do so again!"
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"Overall, it's been a good experience. Communication is good, support is good, and the new releases are always helpful."
SmarterU gave us great customer support throughout our setup process. While working with several representatives to build our training courses, they were all extremely accommodating to our changing needs. All staff members I have encountered have been kind and respectful, and overall I have had a very pleasant experience working with the SmarterU team.
I found Josh Flower to be, hands down, the most, the most attentive, genuine, personable representative I have come across in a very long time. The criteria for evaluating and choosing the right system for my organization were rigorous, and Josh was with me every step of the way; always providing timely answers and working with others in your company to dig into technical and functional details for me. He provided expert guidance and creative ideas, without overpromising.
Josh is a true champion for Neovation and for SmarterU and was an integral part of my decision to choose SmarterU as our solution.
"I really like the recent changes to SmarterU and was really happy with both the product, and the support provided by your staff."
"Anytime I talk to anyone with SmarterU, I’m truly blown away by the positive attitude and willingness to help. I love working with you all."
"It gives me nearly everything I need. You're very responsive when we have questions; your layout meets our needs perfectly."
"Great product and great support."
"It's been a great experience working with the SmarterU and Neovation team, as they've been helpful and responsive throughout our eLearning project. They've done a wonderful job in providing resolutions that match our needs so that we're able to achieve the best course possible."
"The system is great!"
After looking for a LMS system for 18 months, we chose SmarterU. We have had an excellent experience from the start. The SmarterU team has been very quick to respond to any need we have had in rolling out our online Food Safety course. The frequent updates and program enhancements have all been excellent.
With a full list of great features and their commitment to excellence in everything they do, SmarterU is a SMART choice.
Want to become our next success story?
Reach out to our learning solutions experts to find out how we can solve your training challenges.
"SmarterU has given our sales training effort a real boost in productivity. It has allowed us to standardize more of our training and onboarding across the entire sales force and automated many things we previously had to do manually and by many different folks.
We continue to find new ways to utilize this excellent platform due to its flexibility and ease of use! Thank you SmarterU!"
"I had to take a moment to let you know how truly amazing Erin has been. Quick to respond, quick to help quick to offer us solutions! Truly grateful for the service SmarterU has provided us- and with that, I wanted to be sure that Erin’s contribution to making my life so much easier during all this chaos did not go unnoticed — she has been invaluable."
"The system is reliable. Support is responsive to tickets submitted and helps us sort problems our end users are having, even if they are not the result of a problem at SmarterU.
The price is affordable for our small start-up company."
"Maria and I are very fast paced assertive gals, and they (support desk) are certainly adapting well to our style which is critical in any good partnership. In addition, they have been able to address our questions, and seem very customer focused."
"I just wanted to take this time to thank you very much for your hard work and expertise designing and setting up our Online Training program. You have both been a pleasure to work with and you exceeded my service expectations."
"I’ve said it before, but I will say it again, there has not been one time that I second guessed my decision to go with SmarterU. It has been a great experience."
"Our experience with SmarterU along with our Account Managers has exceeded our expectations. From the very beginning, we were treated with respect, encouragement and a whole lot of help."
"I can’t tell you how much easier the SmarterU system made my training tracking. It definitely saved me many hours of manual spreadsheet entries and tracking."
"Continuous design improvements to get a better LMS and customer service."
"Great service. Great support. Great price."
"The team at SmarterU stands above the rest. Responsive, helpful and knowledgeable — they consistently work with us to meet our dynamic (and often complex) needs."
"Overall, SmarterU is a good tool to have to complete testing in many different areas."
"It's a great learning management system that offers insightful and meaningful courses to enhance the quality of employees roles within the organization. Your admin team is fantastic!!"
"We greatly appreciate the amazing work SmarterU has done and really feel this system is taking us to the next chapter in our virtual learning environment. Our clients are going to love this system!"
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"SmarterU is a lot more user-friendly than other LMS’s I had used before. I also appreciate the prompt help I always receive when I have questions. Their support system is awesome!"
"Our needs are complex and the team at SmarterU has never stopped innovating to help elevate our online capabilities."
" The capacity of the system was a strong feature, both in the reporting and the support. Something I've certainly experience in the past is, you can have systems that are strong. But if all your support is offshore-based and you're losing 12 to 15 hours every time you send in a need for support or some changes, that's a challenge.
There can also be real communication barriers that occur ... language barriers can hinder the ability to understand what the need is. That's something we've never experienced with SmarterU "
"The SmarterU software has allowed us to provide great online learning content to our clients. It is intuitive for both users and administrators and the support staff are excellent!"
"SmarterU's staff is absolutely top notch and their product is truly the most sophisticated within its peer group (and I say that in confidence as we shopped around for 2 years and could not find a higher value)."
"For smaller companies, the quick feedback and easy to use system is good for quick, to-the-point training. You also have great feedback for courses."
"We are very satisfied with our courseroom platform, tech support, and customer service!"
"SmarterU's team is always friendly and eager to hop on a call to help."
"SmarterU is a great system that's always improving. Customer support is excellent."
"Your team is taking great care of us. Very responsive and they rarely say no to anything."
"It's my first experience as an LMS Admin, and I have zero complaints with the platform. Everything is very user-friendly and easy-to-learn."
"I wanted to take the time to formally thank you and your team for your hard work to help us make this (our) project a success. We’re very excited and have already received great feedback about how streamlined and user friendly the new interface is."
"My name is Sarah Strong and I am the Training Coordinator for Integrated Life Choices; we LOVE SmarterU and how it has made our training process more smooth! It is worth all of the hard work in the beginning because the payoffs and benefits are tremendous in the end!"
"The LMS works really well for us, and whenever we have a question, support is always quick to reply with a helpful response."
"As we continued to grow in both size of our company and effective usage of SmarterU, we needed to rely on assistance from the SmarterU team. This is when we realized we were not just a customer, but instead, a partner. Over time, we expanded our relationship with SmarterU and have signed up for more services within the Neovation suite of products."
"I want to let you know that overall I love the software and it has been great for our classes."
"Your team is always willing to assist and answer questions. Going into every detail and with SmarterU Academy it’s helping teach us even more about the ins and outs of the program. Such a great way to give us the opportunity to understand even more."
"SmarterU has been flexible with our changing needs as a small start-up business. The Administrator Certification program and the excellent Support Team have been a huge help to me as the system administrator."
"The team at SmarterU have been exceptional partners to us at Sunwing Travel Group. They dig in with us and try to innovate quickly and efficiently. We have a lot in common: driven to make our customers’ experience valuable, focused on solutions, and of course, Canadian."
"I love SmarterU and the Neovation team. They are always coming up with new ways to make my life easier when it comes to recording and keeping track of more than 700 employees all at different levels of training.
When it comes to customer service you are the best."
"In terms of the product itself, we needed a training solution that would work seamlessly with a large user base. We didn't want a tool that was overly manual or administrative — SmarterU has exceeded our expectations."
"The more LMS systems I see across the industry, the more I am impressed and grateful that we are with SmarterU. The system provides more flexibility, reliability, and depth of reporting than the competition. The support from the Neovation team is outstanding.
I have already recommended SmarterU to others and am sure to continue to do so."
