Account Security

  • Flexible username

  • Temporary passwords

  • User definable passwords

  • Automatic forgot password routing

  • Password override by Administrator

  • Hacking detection & prevention

  • IP Address filtering

Account Settings

  • Custom themes

  • Default timezone, language, inactivity threshold

  • Account logo

  • Default completion certificate

  • Customized “from” email address

  • Custom login portals

  • Login portals per language

  • Group-level branding

  • Single Sign On

  • API

Course Builder

  • Integrated course builder

  • Instructional pages

  • Video (uploaded) plus YouTube, Vimeo, etc.

  • PDF documents

  • Interactive SmarterGames

  • Flashcards

  • Quizzes

  • Exams

Course Catalog

  • Online enrollment

  • Self-enrollment

  • Recommended courses

  • Instructor-led training

  • Calendar or grid view

Course Enrollment

  • Online & instructor-led course enrollment

  • Group enrollment

  • Automatic enrollment by groups

  • Option for learner self-enrollment

  • Self-enrollment catalog

  • Mass enrollments by team or group

  • Notification of new sessions to waiting list members 

Dashboards

  • Executive & supervisory dashboards

  • Tabbed dashboard pages

  • Drill-down reporting

  • SmartGrids (Filtering & Sorting)

  • CSV Export

eCommerce

  • Supported platforms: Shopify.com, 1ShoppingCart.com, Magento

  • Custom eCommerce support

  • SKU definition

  • Sell individual or groups of courses

  • Ability to track course credits by group

Feature Releases

  • Major feature releases every 8 weeks

  • 100% based on client requests & suggestions

Help & Training

  • Extensive help system

  • Context specific help

  • SmarterU Academy training modules

  • Instructional videos

Instructor-led Training

  • Create courses and unlimited sessions

  • Single-day and multi-day sessions

  • Designated instructor(s) and double booking prevention

  • Instructor dashboard for attendance

  • Emailed calendar entries for registrants

  • Calendar view

  • Instructor ability to take attendance

  • Printable attendance form

  • Automatic certificate issue

  • Automatic emails to “no show” students

  • Course and session-level waiting list management

Integrations

  • Single sign on (Custom, Okta, ADFS, SAML 2.0)

  • eCommerce

  • HRIS Platforms

  • ERP Platforms

  • Intranets

  • Custom integrations

Intuitive Design

  • Beautiful user interface

  • Branded portals

  • Sub-account branding

  • Custom portal URLs

  • Custom completion certificates

Knowledge Base

  • Documentation library & resource database

  • Define WYSIWYG article templates

  • Create wiki style articles based on templates

  • Define folder level permissions

  • File upload

  • Download control

  • Free form search

Learner Alerts & Notifications

  • Enrollment notification

  • Completion certificate & transcript

  • Absence alert / failure to attend

  • 24-hour reminder for training sessions

  • Attendance confirmation (with calendar entry)

  • Due date reminder

  • Available sessions alert (if on waiting list)

Learning Plans

  • Learning plan templates

  • Assigned to one or multiple learners

  • Tracking training recall dates

  • Tracking training tasks along with courses

  • Track cross-plan credentials

Multilingual

  • Set default account language

  • Allow users to select the system language

  • 10+ Platform Languages

  • Course modules can be in 50+ browser support languages

  • Separate portal URLs per language

Organizations

  • Unlimited organizations

  • Users by organization

  • Organization branding & logo

  • Certifications by Organization

  • Custom fields

  • Activity Log

Permissions

  • Account level permissions

  • Group level permissions

  • User level permissions

  • Course permissions

  • Knowledge Base permissions

Points & Rewards

  • Unlimited point trackers

  • Ability to assign trackers to courses

  • Issue points on successful completion

  • Point redemption & tracking

Quizzes & Exams

  • Unlimited quizzes & exams

  • Calculate grades across multiple exams

  • Multiple choice questions

  • Short answer questions

  • Long answer (exam) routing

  • Question feedback

  • Question & answer order randomizations

  • Automatic grading & certificates

Report Designer

  • Account-level, Group-level and Private reports

  • Create unlimited custom reports

  • Customize filters & columns

  • Thousands of report combinations

  • Simple & comprehensive exports

Reporting

  • Learner Report

  • Supervisory Report

  • Quiz Analysis Report

  • User Report

  • Groups Report

  • Teams Report

  • Organization Report

Role Automation

  • Define roles

  • Each role with unlimited certifications

  • Each certification with unlimited requirements

  • Each requirement with unlimited courses, credentials, and tasks

  • Certification Dashboard

  • Warnings for expiring certifications

  • Automatic issue of certification certificate

Scalability

  • Unlimited users

  • Unlimited sub-accounts

  • Unlimited teams

  • Unlimited roles

  • Unlimited groups

  • Unlimited courses

SCORM Support

  • Supported versions: 1.2 / 2004 / TinCan

  • One step uploading

  • One step launch

  • Ability to override settings

  • Supported platforms include:

  • iSpring Suite, Adobe Captivate, Articulate Storyline, Articulate Presenter, Lectora and others

Secure Datacenter

  • CSAE 3416 Type II Certified

  • Tier III Data Centre (99.98% uptime)

  • N+1 UPS and diesel generator power

  • N+1 climate control systems

  • 24/7 Network Operations Center (NOC)

  • Daily data backups

Supervisor Alerts & Notifications

  • Learner progress summary

  • Course completion alert

  • Programmable triggers

  • Supervisor alerts

Support & Coaching

  • Exceptionally fast & friendly support & coaching

  • Email & phone support

  • 8-5 CDT M-F (7x24x365 SLA available)

  • 1st call resolution

  • Avg. 30-minute response time

Teams

  • Unlimited teams

  • Unlimited users per team

  • Team report

  • Enroll courses by team

  • Learner report by team

User Management

  • Unlimited users

  • Groups, teams & organizations

  • Custom fields

  • Assigned roles (which track certifications)

  • Photo & contact card

  • Customized & flexible permissions

Great features!  Great platform!

Get SmarterU LMS working for YOUR organization.